ISO 27001 – Infosavvy Cyber Security & IT Management Trainings

In this article explain ISO 27001 Annex : A.18.1.3 Protection of Records, A.18.1.4 Privacy and Protection of Personally Identifiable Information and A.18.1.5 Regulation of Cryptographic Controls this contols.

A.18.1.3 Protection of Records

Control- ISO 27001 Annex : A.18.1.3 Protection of Records Records shall, in accordance with the provisions to legislative, regulatory, contractual, and business requirements, to protect from loss, destruction, falsification, and unauthorized access and unauthorized release.

Implementation Guidance- The related classification based on the organization’s classification scheme is to be taken into account when determining whether to secure relevant organizational documents. Categorized records in the following types of records, such as accounting records, database records, transaction records, audit logs, and operating procedures, should include details on retention periods and the type of media permitted for storage, such as paper, microfiche, magnetic, optical. Any associated encryption keys and programs related to encrypted or digital signatures (see Clause 10) must also be stored so that records are decrypted for a period of time during which records are kept.

The possibility of media deterioration used for record storage should be taken into consideration. In accordance with the manufacturer ‘s recommendations, storage and handling procedures should be implemented.

When electronic storage media are selected, protocols should be developed in order to protect against loss due to potential technical changes to ensure access for data (either media or format readability) over the retention period.

Data storage systems should be assigned so that the data required can be recovered, depending on the requirements to be fulfilled, in a time and format acceptable.

The storage and handling system should, if appropriate, ensure that records and their retention periods are known as specified in national or regional laws. After that period, if records are not required by the organization, this system should allow appropriate destruction.

The following steps should be taken by an organization in order to achieve these record safeguarding goals:

Guidelines should be provided with regard to documents and information processing, storage, handling and disposal;
A schedule for retention of records and the period for which they should be retained should be defined.
An inventory of main information sources should be maintained.

Other Information- Those documents need to be maintained safely to satisfy legislative, regulatory, or contractual requirements and to maintain key business operations. Examples include documents that might be necessary to show the legislative or regulatory operation of an entity to protect it from the potential civil or criminal acts of the public and to clarify to shareholders, external parties, and auditors the financial position of an organization. The period of time and data content for the retention of information may be determined by national law or regulation. More information on organizational record management is available in ISO 15489.

Also Read : ISO 27001 Annex : A.18 Compliance

A.18.1.4 Privacy and Protection of Personally Identifiable Information

Control- Privacy and protection of personal data should be guaranteed, as required, in applicable laws and regulations.

Implementation Guidance- A data policy of the organization should be developed and implemented to protect the privacy and personal information identifiable. This policy should be communicated to everyone involved in personal information processing.

Compliance with this policy and all the relevant legislation and regulations regarding privacy and personal information protection requires a proper management structure and control. This is often best achieved by appointing a responsible person like a security officer, who should give management, users and service providers guidance on their responsibilities and specific procedures. Responsibility should be taken in compliance with applicable laws and regulations for managing personally identifiable information and awareness of the information security principles. Suitable technical and organizational measures should be implemented to protect personal information.

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ISO 27001

ISO 27001 Annex : A.18 Compliance

June 7, 2021 info savvy

ISO 27001 Annex : A.18 Compliance in this article explain Compliance with Legal and Contractual Requirements, Identification of Applicable Legislation and Contractual Requirements and Intellectual Property Rights this controls.

A.18.1 Compliance with Legal and Contractual Requirements

It’s objective is to protect against violation of legal, statutory, regulatory, or contractual obligations relating to information security and any other security requirements.

A.18.1.1 Identification of Applicable Legislation and Contractual Requirements

Control- Each of these information systems and organizations should specifically identify, document, and update all relevant statutory, regulatory, contractual requirements, and the approach of the organization towards compliance with these requirements.

Implementation Guidance- There must also be identification and documentation of basic controls and individual obligations to fulfill those criteria.

In order to satisfy the criteria for their business form, administrators should recognize all the legislation that relates to their organization. If the organization is operating in other countries, managers in all related countries will ensure compliance.

A.18.1.2 Intellectual Property Rights

Control- Proper procedures will be followed to ensure that the legal, regulatory, and contractual provisions relating to ownership of intellectual property and the use of proprietary software products are complied upon.

Implementation Guidance- In order to protect any material regarded as intellectual property, the following guidelines should be adopted:

Publish a guideline for the legitimate use of software and information products in line with intellectual property rights;
To purchase software so that copies are not breached, software only from known and reputable sources;
Maintaining awareness and notifying the intention to take disciplinary steps against personnel who violate intellectual property rights policy;
Maintain adequate registers of assets and identify all assets with intellectual rights protection requirements;
Maintaining evidence and evidence of license ownership, master disks, manuals, etc.;
Implement controls to ensure that no maximum number of approved users is exceeded;
Conduct reviews to check that product and software installed are solely licensed;
Provide a policy for the enforcement of appropriate conditions of license;
Provide an information disposal/transfer of strategy to others;
Compliance with software terms and conditions and public network information;
Not replicate, transform, or extract from commercial (film, audio) recordings, other than those permitted under the law of copyright;
Books, articles, reports, or other documents not fully or partially copied except as permitted by copyright legislation.

Also Read : ISO 27001 Annex : A.17.1.3 Verify, Review and Evaluate Information Security Continuity

Other Information- Copyright for software or material, design rights, trademarks, patents, and licenses to code sources include intellectual property rights.

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ISO 27001

ISO 27001 Annex : A.17.1.3 Verify, Review and Evaluate Information Security Continuity

June 1, 2021 info savvy

Control- ISO 27001 Annex : A.17.1.3 Verify, Review and Evaluate Information Security Continuity In order to ensure accurate and productive to adverse circumstances, the company must review on-going controls on safety information defined and enforced at regular intervals.

Implementation Guidance- Changes in organizational, technological, administrative and procedures, whether operational or framework, will lead to changes in the criteria for the continuity of information security. In such cases, the continuity of information security processes, procedures and controls against these changed requirements should be reviewed.

“It is far better to foresee without certainty than not to foresee at all”
– Henri Poincare

Organizations will track the consistency of their management of information security by:

Exercise and test the reliability of systems, procedures, and controls for the protection of information in compliance with objectives of information continuity;
Exercise and test expertise and routine in the systems, procedures and controls of information security continuity to ensure that its output is in line with the objectives for information security continuity;
Continuity of information infrastructure, information security mechanisms, policies and controls, and business continuity management/disaster recovery methods and strategies tests the quality and efficacy of information security initiatives.

Verifying continuity controls in information security varies from testing and monitoring in general information security which should be carried outside of changes testing. Where appropriate, testing of Information Security Continuity controls with client business continuity or disaster recovery checks are preferred.

A well-known ISO 27001 Lead Auditor and ISO 27001 Lead Implementer certificate that mainly covers information security clauses and their implementation, i.e., controls which should be implemented by the organization to preserve the CIA triad, Confidentiality, Integrity, and Availability to maintain their critical, sensitive information in a secure manner. Infosavvy , an institute in Mumbai conducts training and certification for multiple domains in Information Security which includes IRCA CQI ISO 27001:2013 Lead Auditor (LA), ISO 27001 Lead Implementer (LI) (TÜV SÜD Certification). Infosavvy will help you to understand and recognize the full scope of your organization’s security checks to protect your organization’s activities and information equipment (assets) from attacks, and to ensure the continuity of information security should be integrated into the business continuity management processes of the organization. We have trainers with extensive expertise and experience to ensure the efficient handling of the security of information. Consequently, the applicant will gain the necessary skills for the ISMS audit by using commonly agreed audit concepts, procedures, and techniques.

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ISO 27001

ISO 27001 Annex : A.17 Information Security Aspects of Business Continuity Management

May 27, 2021 info savvy

ISO 27001 Annex : A.17 Information Security Aspects of Business Continuity Management in this article explain Information Security Continuity, Planning Information Security Continuity and Implementing Information Security Continuity this contols.

A.17.1 Information Security Continuity

Its objective is the continuity of information security should be integrated into the business continuity management processes of the organization.

A17.1.1 Planning Information Security Continuity

Control – In adverse circumstances, e.g. during a crisis or a catastrophe, the company will determine the information security standards and consistency of information security management.

Implementation Guidance- An organization should assess whether the continuity of security is captured in the management process of business continuity or in the disaster recovery process. In business continuity preparation and disaster recuperation, information security standards will be determined.

The Information Security Management should assume that information security requirements remain the same in unfavorable situations as normal operational conditions without a formal business continuity and disaster recovery plan. In order to define security criteria related to adverse circumstances, an organization may also carry out a business effect analysis for information security issues.

Other Information- It is advised to capture the security aspects of information within the standard business continuity or disaster recovery management business impact analysis to minimize the time and expense of an external business impact analysis for information security. That means, in business continuity management or disaster recovery management systems, the criteria for continuity information protection are specifically formulated.

A.17.1.2 Implementing Information Security Continuity

Control- In order to ensure the necessary degree of consistency of information security to adverse circumstances, the company should define, document, execute, and maintain processes, procedures, and controls.

Implementation Guidance- An organization should make sure that:

Adequate management structure is in place with the authority, experience, and competence to plan, mitigate and respond to disruptive events with the workforce necessary;
Incident response personnel are nominated for incident management and information security with the necessary responsibility, authority, and competence;
It develops and approves the documented plans, response and recovery procedures detailing how the organizations manage a disruptive event and maintain their security of information to a pre-set level based on the information security continuity objectives approved through management.

Also Read : ISO 27001 Annex : A.16.1.5 , A.16.1.6 & A.16.1.7

The organization should establish, record, execute, and maintain the information security continuity requirements:

Controlling of information security, processes and support systems and equipment, as well as business continuity or disaster recovery process.
Processes, procedures and changes in implementation in an adverse situation in order to maintain existing information security controls;
Compensating information security management mechanisms that can not be enforced under adverse circumstances.

“Continuous improvement is better than delayed perfection”
– Mark Twain

Other Information- Different processes and procedures may be described within the context of business continuity or disaster recovery. Information that is stored inside or inside specific information systems to help these processes and procedures should be covered. Therefore, information security professionals will be active in the development, implementation, and management of business continuity and systems and procedures for disaster recovery.

In an adverse situation, information security checks carried out should still operate. In the absence of effective information security controls, other controls are needed to ensure appropriate information security, to be developed, enforced, and maintained.

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ISO 27001

ISO 27001 Annex : A.16.1.5 Response to Information Security Incidents, A.16.1.6 Learning from Information Security Incidents & A.16.1.7 Collection of Evidence

May 26, 2021 info savvy

In this article explain ISO 27001 Annex : A.16.1.5 Response to Information Security Incidents, A.16.1.6 Learning from Information Security Incidents & A.16.1.7 Collection of Evidence this controls.

A.16.1.5 Response to Information Security Incidents

Control- In the context of the documented procedures, information security incidents should be responded to.

Implementation Guidance- A nominated point of contact and other pertinent people within the organization or external parties should be able to respond to information security incidents.

The following should be included in the response:

Gathering evidence as soon as possible after the occurrence;
Conduct forensic security information analysis where necessary;
Escalation, wherein necessary;
Ensuring adequate documentation for subsequent analysis of all responses activities involved;
Communicate to other internal or external entities or organizations who need to know if an information security incident occurs or any specific details thereof;
Addressing the weaknesses identified for information security or contributing to the incident;
The formal closing and recording of the incident until effectively concluded.

The investigation should be performed after the incident to determine the cause of the accident, if appropriate.

Other information- The first goal of the response to an incident is to restore the ‘daily security level’ and then start the necessary recovery.

A.16.1.6 Learning from Information Security Incidents

Control – To minimize the risk or effect of potential accidents, the experience obtained from the study and mitigation of information security accidents should be used.

Implementation Guidance- Mechanisms will be in place to measure and track the forms, quantities, and costs of events affecting information security. In order to classify recurring or high impact events, the information obtained from the information security events assessment should be used.

Other Information- In order to minimize the occurrence, harm and expense of potential accidents, or take account of the security policy analysis process, assessment of information security accidents that suggest that improved or additional controls are required (refer 5.1.2).

Facts and figures from real events in the security of information can be used in user awareness training with due consideration of confidentiality (refer 7.2.2) as examples of how these events may be handled and how to prevent them in the future.

Also Read : A.16.1.2 , A.16.1.3 & A.16.1.4

A.16.1.7 Collection of Evidence

Control- The organization will define, obtain, procure and retain information as documentation and implement procedures.

Implementation Guidance- External protocols for treating evidence for administrative and legal action should be established and tracked.

In general, the processes of defining, gathering, acquiring, and preserving the proof should be in line with various media types, technologies, and device specifications e.g. based on or off.

The procedures will take into consideration:

Custody chain;
Evidence of security
Personnel security;
The staff’s roles and responsibilities;
Personnel competency;
Documentation;
Briefing.

Certification or all other applicable staff and instrument credentials should be pursued where possible in order to strengthen the validity of the evidence retained.

Forensic findings can extend beyond the boundaries of association or jurisdiction. In these cases, the organization should be given the right to collect the required information as forensic proof. In order to optimize admission opportunities across the qualified jurisdictions, the criteria of the different jurisdictions should also be considered.

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ISO 27001

ISO 27001 Annex : A.16.1.2 Reporting Information Security Events, A.16.1.3 Reporting Information Security Weaknesses & A.16.1.4 Assessment of and Decision on Information Security Events

May 25, 2021 info savvy

In this article explain ISO 27001 Annex : A.16.1.2 Reporting Information Security Events, A.16.1.3 Reporting Information Security Weaknesses & A.16.1.4 Assessment of and Decision on Information Security Events this contols.

A.16.1.2 Reporting Information Security Events

Control- Information security incidents should be reported as quickly as possible through appropriate management channels.

Implementation Guidance- Both employees and contractors will be made aware of their responsibility as soon as possible for reporting security incidents. The reporting protocols and the point of contact at which the incidents will be reported should also be known to them.

Situation for information security incident documentation to be considered includes:

Ineffective control of security;
Breach of standards regarding quality of information, confidentiality, and availability;
Towards human mistakes;
Failure to comply with policies or guidelines;
Failed to comply with physical safeguards
A device shift controlled;
A program or device malfunctioning;
Infringements of access.

Ignorance and other anomalous device activity may signify a security attack or actual security violation and therefore should always be identified as a security information event.

A.16.1.3 Reporting Information Security Weaknesses

Control- Any information security vulnerabilities found or suspected in systems or services in which employees and contractors are using the information systems and services of the organization should be recorded and documented.

Implementation Guidance- To avoid accidents related to the protection of information, all employees and contractors will send these queries to the contact point as soon as possible. The system for reporting should be as easy, open, and usable as possible.

Other Information- This should be recommended not to attempt to show alleged security vulnerabilities for employees or contractors. Test deficiencies may be viewed as a possible violation of the system which could lead to harm to the information system or to the service and to legal responsibility for the individual conducting the test.

Also Read : ISO 27001 Annex : A.16 Information Security Incident Management

A.16.1.4 Assessment of and Decision on Information Security Events

Control- Information security events should be analyzed and determined whether they should be listed as incidents related to information security.

Implementation Guidance- Each information security event should be evaluated by the contact point on the agreed security event and classification scale and whether the event should be considered as a security incident. Incidents detection and prioritizing can help to assess the nature and severity of an incident.

For situations where the company has an ISIRT(i nformation security incident response team ) , the assessment and judgment may be forwarded to ISIRT for validation or re-evaluation. Results of the assessment and decision should be recorded intimately for the aim of future reference and verification.

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ISO 27001

ISO 27001 Annex : A.16 Information Security Incident Management

May 24, 2021 info savvy

ISO 27001 Annex : A.16 Information Security Incident Management in this aerticle explain Management of Information Security Incidents and Improvements and there Responsibilities & Procedures.

A.16.1 Management of Information Security Incidents and Improvements

It’s objective is to ensure a clear and successful strategy, including communication on security incidents and vulnerabilities, for information security incidents management.

A.16.1.1 Responsibilities and Procedures

Control- In order to ensure a quick, efficient, and organized response to ISO 27001 Annex : A.16 Information Security Incident Management roles and procedures should be defined.

Implementation Guidance- The following recommendations should be taken into account regarding management roles and procedures for management of incident information security:

A. In order to ensure proper development and coordination of procedures within this organization, management roles should be established:

– Planning and preparation procedures for incident response;
– Monitoring, identification, analysis and reporting procedures for events and incidents related to information security;
– Logging procedures for incidents management.
– Forensic Evidence Management Procedures;
– Procedures for information security evaluation and decision making and information security vulnerability assessment;
– Response protocols include escalation measures, managed recovery from incidents and contact to internal and external individuals or organizations;

B. The established procedures should ensure that:

Competent staff handle information security issues within the organization;
A contact point for identification and reporting of safety incidents is established;
Adequate contacts are being maintained with authorities, groups of external interest or forums that deal with information security issues;

C. Procedures to report will include:

Preparing the ways of covering information security incidents to facilitate coverage and to help reporters remember any steps required even in the event of an information security incident;
Procedure to be taken in the case of an information security event, e.g. immediately notice of all the information such as a form of violation or non-compliance, failure occurring, on-screen notifications and immediate contact reporting taking only coordinated actions;
a reference to a formal disciplinary process established to deal with employees who violate security;
Appropriate feedback processes to ensure that those who report information security events are notified of the results following the resolution and closure of the issue.

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ISO 27001

ISO 27001 Annex : A.15.2 Supplier Service Delivery Management

May 22, 2021May 22, 2021 info savvy

ISO 27001 Annex : A.15.2 Supplier Service Delivery Management It’s objective is to maintain, in compliance with supplier agreements, an agreed level of information security and delivery of service.

A.15.2.1 Monitoring and Review of Supplier Services

Control- Organizations shall monitor, review and audit the provision of service to suppliers on a regular basis.

Implementation Guidance – Monitoring and review of supplier services will ensure respect for the terms and conditions of information security of the arrangement and careful monitoring of incidents and issues related to information security.

This will include a process of service management between the client and the supplier:

Monitor the level of service performance to verify agreement compliance;
Review the supplier’s service reports and schedule progress meetings on a regular basis as required by the agreements;
conduct supplier audits and follow-up on reported problems in conjunction with the analysis of independent auditor reports where available;
Facilitate and review the details regarding safety incidents as provided by agreements and any relevant guidelines and procedures;
review the traces of the manufacturer audit and information security reports, operational issues, failures, fault-tracking and service-related disturbances;
solving and managing any problems identified;
review the security of information aspects of the provider’s relations with their own suppliers;
Ensure that the company retains sufficient service capacity along with working plans to ensure that negotiated rates of service reliability are maintained following significant service or catastrophe failures.

A designated entity or service management team should be entrusted with the responsibility for managing supplier relationships. Moreover, the organization should ensure that suppliers assign responsibilities for compliance review and implementation of the agreement requirements. There should be appropriate technical expertise and resources to track compliance with the requirements of the Agreement, especially with the requirements for information security. If deficiencies in the service delivery are observed, suitable action should be taken.

To order that sensitive and essential information and information processing facilities that a company has access, stored or controlled should be kept to full control and exposure of all security aspects. In the context of a defined reporting procedure, the organization should retain visibility in security activities such as change management, vulnerability identification, and incident reporting and response to information security.

A.15.2.2 Managing Changes to Supplier Services

Control- Change in the provision of services by providers should be managed with the focus on the criticality of enterprise information, systems, processes, and reassessment of risks and should include maintaining and improving existing information security policies, procedures, and controls.

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ISO 27001

ISO 27001 Annex : A.15.1.2 Addressing Security Within Supplier Agreements & A.15.1.3 Information and Communication Technology Supply Chain

May 20, 2021 info savvy

In this article explain ISO 27001 Annex : A.15.1.2 Addressing Security Within Supplier Agreements & A.15.1.3 Information and Communication Technology Supply Chain this controls.

A.15.1.2 Addressing Security Within Supplier Agreements

Control- Any suppliers that view, process, store, communicate or provide IT infrastructure component information for the organization should be defined and agreed with all applicable information security requirements.

Implementation Guidance- Supplier agreements should be defined and recorded so that the organization and the supplier do not misinterpret the obligations of the two parties to meet the applicable information security requirements.

To meet the information security requirements identified, the following points should be considered for inclusion in the agreements:

Description of information and methods of supply and access to the information to be provided or accessed;
classification of information by the classification scheme of an organization (see 8.2); mapping, where possible, between the classification scheme for that organization and that for the supplier’s scheme of classification;
legal and regulatory requirements, including data protection, copyright and intellectual property rights, and a description of how they will be complied with;
obligation to enforce an agreed control plan, including access management, performance analysis, monitoring, reporting and auditing for each contracting party;
Rules for acceptable use of information and, where necessary, unacceptable use;
either an explicit list of providers’ staff authorized to receive or access information or procedures, authorization conditions, and the removal, access or receipt by supplier personnel of the information of the organization;
Information security measures relating to a specific contract;
Requirements and procedures for incident management (in particular, communication and collaboration in the remediation of incidents);
Specific protocols and information protection criteria, such as for emergency response, authorization protocols, training and awareness criteria;
Sub-contracting related legislation, including the controls to be applied;
Applicable business partners, like the IT contact person;
screening needs of supplier workers, including test and notification responsibilities, if there is no completion of the test, or where the results give rise to doubts or concerns;
right to audit the contracting supplier processes and controls;
Failure to resolve and resolve conflicts;
The obligation of the supplier to submit an independent report on the efficiency of controls and the timely correction agreement for the relevant issues raised in the report periodically;
The obligations of the supplier to meet the security requirements of the organization.

Other Information- Conventions can differ significantly between different organizations and various types of providers. Therefore, all applicable security information threats and specifications should be taken into consideration. Other parties (e.g. sub-providers) can also include supplier arrangements.

In order to prevent any delay in arranging replacement products or services, the processes for continued processing where the service supplier is unable to offer its products or services need to be considered in this arrangement.

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ISO 27001

ISO 27001 Annex : A.15 Supplier Relationships

May 19, 2021 info savvy

ISO 27001 Annex : A.15 Supplier Relationships in this article explaining Information Security in Supplier Relationships, and there policies .

A.15.1 Information Security in Supplier Relationships

It’s objective is ensuring the security of assets accessible to suppliers of the organization.

A.15.1.1 Information Security Policy for Supplier Relationships

Control- The supplier should be agreed with and documented information security requirements related to the risk mitigation of access by suppliers to organizational assets.

“The company becomes more safe and happy if it has better Stakeholders.”

Implementation Guidance – In order to specifically address supplier access to information from the organization, the organization must identify and require security information controls in its policy. These checks should address the organization’s processing and procedures as well as the processes and procedures to be abided by the organization, including the following points:

Identification and reporting of supplier forms, e.g. IT services, logistics services, financial services, IT infrastructure components, which are accessible to the organization;
standardized supplier relationship management framework and lifecycle;
define the types of access to information allowed by distinct types of suppliers and monitor and control the access;
Minimum information protection standards for any category of information and method of access to provide the basis for each supplier agreement based on the business needs and requirements and risk profile of the organization;
Processes and procedure for monitoring compliance, including third-party evaluation and product validation, with defined information security standards for any type of supplier and type of access;
Controls for accuracy and completeness of information and transmission received by any party to ensure the quality of information;
the types of obligations applicable for providers to protect information of the organization;
handling of customer control events and contingencies, including company and customer responsibilities;
Resilience and, if necessary, recovery and contingency plans to ensure the availability by all parties of information or processing;
Training in awareness of applicable policies, processes and procedures for the organization staff involved in acquisitions;
Training in awareness of how the organization’s staff interacts with supplier staff on appropriate rules of engagement and behavior based on provider type and level of supplier access to the system and information of the organization;
Conditions to document the security of information and control requirements in an agreement signed by both parties;
Management and maintenance of the information security during the transition phase of the required information changes, information processing, and everything else that needs transfer.

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